Shift and Retail Assistant Manager
We’re looking for a Shift Assistant Manager to join our friendly team at our Southwold and Aldeburgh stores. If you thrive in a fast-paced environment, love leading a team, and have a passion for exceptional customer service, we’d love to hear from you!
About Us
At Harris & James, we create delicious sweet treats—from hand-roasted coffee and bean-to-bar chocolate to artisan baked goods and handcrafted gelato. Every day is busy, exciting, and rewarding!
What We’re Looking For
We need a dedicated, enthusiastic leader with strong communication skills who can keep the team motivated and deliver exceptional customer service with poise, all while working as part of a close-knit team. If you have a positive attitude and solid team management skills, you’ll fit right in!
Job Details
- Hours: Flexible Full-time
- Days: Monday to Sunday
- Location: Southwold and Aldeburgh Stores
Responsibilities
- Work Closely to the store Manager to oversee daily operations and ensure smooth running of both stores
- Manage staff schedules and delegate tasks
- Provide excellent customer service by setting a positive example
- Train and support new team members
- Maintain a clean, safe, and welcoming environment for customers and staff
What We Offer
- Company pension
- Employee discount
- A welcoming, family-like team atmosphere
What You Need
- Previous experience in retail, hospitality, or a supervisory role (preferred but not essential)
- Ability to commute between stores (its 45 minutes drive between the two stores)
- Driving licence (preferred)
Ready to apply? Complete the form below to get started!
